EastMallBuy is a reputable Chinese reverse purchasing platform that allows customers from around the world to shop on Taobao and have their purchases shipped internationally. This guide will walk you through the process of using EastMallBuy, including how to utilize the product spreadsheet available at this external link.

Step 1: Register an Account

Before you can start shopping, you need to create an account on EastMallBuy. The registration process is straightforward. Visit the EastMallBuy website and click on the "Sign Up" button. You will need to provide basic information such as your name, email address, and a password. Once your account is set up, you can log in and explore the platform.

Step 2: Searching for Products

EastMallBuy offers an intuitive interface to search for products. However, for a more comprehensive list of available items, check out the product spreadsheet linked here. This spreadsheet provides detailed product descriptions, pricing, and links to the original Taobao listings. You can filter products by category, price range, and other specifications to find exactly what you’re looking for.

Step 3: Placing an Order

After identifying the products you wish to purchase, you can place an order directly through EastMallBuy. Copy and paste the product link from the spreadsheet into the EastMallBuy search bar. The platform will retrieve the product details and allow you to add it to your cart. You can then proceed to checkout, where you will be prompted to enter your shipping information and payment details.

Step 4: Import and Shipping Process

EastMallBuy will handle all the logistics, including importing the product to their warehouse and then shipping it to your international address. You will receive updates on the status of your order, from the time it is received at the warehouse to when it is shipped. Shipping costs will vary depending on your location and the size of your order.

Step 5: Receiving Your Purchase

Once your order is on its way, you will receive tracking information. EastMallBuy ensures that allitems are packaged securely to prevent damage during transit. Upon arrival, you may be required to pay any applicable customs duties or taxes imposed by your country’s customs agency. These fees are not included in the EastMallBuy service and must be handled by the buyer.

Additional Services and Customer Support

EastMallBuy also offers additional services such as package consolidation, where multiple orders from Taobao can becombined into a single shipment to reduce shipping costs. Their customer support team is responsive and ready to assist with any queries or issues that may arise during the purchasing process. They provide multiple channels of communication, including email, live chat, and social media platforms, ensuring a smooth shopping experience.